I am an enterprise technology executive with 25+ years leading architecture, infrastructure, shared services, operations, and large-scale transformation in regulated global environments. My public background spans senior leadership roles at USAA, Honeywell, LSG Sky Chefs, and Accenture, with emphasis on:
- CIO and CTO-level technology leadership in financial services and other regulated environments
- Enterprise architecture, infrastructure, shared services, operations, and IT governance
- Operational resilience, modernization, cloud strategy, and disciplined execution at scale
- Patent-backed innovation across service routing, resource allocation, and applied machine learning
Recent highlights include:
- Most recently led a 2,500-person engineering, infrastructure, and IT business services organization with $800M budget responsibility and oversight of $100M in annual IT projects.
- Led enterprise architecture across USAA's multi-line business, including Life, Property & Casualty, Banking, and enterprise technology.
- Served as interim CIO for USAA Property & Casualty, leading 1,200+ resources during a period of major transition and core-platform modernization.
- Built resilient, cost-disciplined technology organizations that reduce complexity, improve service, and align technology investment to business outcomes.