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JMCTE

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About

I am an enterprise financial-services CIO and CTO with 25+ years leading technology strategy, architecture, shared services, operations, and transformation in regulated global environments. My public background spans senior leadership roles at USAA, Honeywell, LSG Sky Chefs, and Accenture, with emphasis on:

  • Business-aligned transformation across P&C, banking, life, investment, and retirement
  • Enterprise architecture, engineering platforms, infrastructure, shared services, operations, and IT governance
  • Operational resilience, cloud and FinOps, technology economics, and disciplined execution at scale
  • M&A and venture-investment diligence, board and regulatory engagement, and patent-backed innovation

Recent highlights include:

  • Most recently led a 3,200-person global workforce with direct accountability for a $1.2B budget while shaping strategy and execution across an approximately $4B technology portfolio.
  • Reduced the directly managed departmental budget by $415M, built a greenfield production data center outside the ERCOT grid in 18 months, and tripled cloud capacity under managed FinOps.
  • Guided the technology decision for a $1.7B Guidewire modernization, served as the IT lead for USAA's acquisition of Noblr, and advised all strategic investments for a $300M venture fund.
  • Served as interim CIO for USAA Property & Casualty with accountability for a $700M technology budget and 1,200+ resources.
  • Regularly presented to the USAA and USAA Bank boards, led OCC and Federal Reserve reviews, and was named inventor on 15 issued U.S. patents.